PRIVACY POLICY & TERMS OF USE

This page explains how your personal information is collected, used, and shared when you visit or make a purchase from www.soliruna.com ("Site"), and outlines the terms and conditions governing your use of the Site and purchase of our products.

 

PRIVACY POLICY

Personal Information We Collect

We collect certain information when you visit or make a purchase from our Site:

  • Device Information – browser type, IP address, time zone, cookies

  • Usage Data – pages viewed, links clicked, referring sources

  • Order Information – name, billing/shipping address, email, phone number, and payment details (processed via PayPal)

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate with you and provide updates

  • Screen for potential fraud

  • Personalise your experience (if you opt in to marketing)

Sharing Your Information

We only share your data with essential, trusted partners:

We may also disclose data when required by law.

 

Behavioural Advertising

We may use your information for personalised ads on platforms like Facebook or Google.
Learn more: Network Advertising Initiative

You can opt out of targeted ads via:

Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

 

Do Not Track

We do not alter data collection in response to “Do Not Track” browser signals.

 

Your Rights (GDPR & UK GDPR)

If you’re located in the UK or EU, you have the right to:

  • Access or correct your personal data

  • Request deletion

  • Withdraw consent at any time

To exercise these rights, contact us at: contact@soliruna.com

 

International Data Transfers

Your data may be stored or processed outside the UK/EU, including in the United States.

 

Data Retention

We retain your data as long as necessary to fulfil our services or meet legal obligations.

 

Changes

We may update this policy from time to time. Continued use of the Site after changes means you accept the updated terms.

 

TERMS & CONDITIONS

Eligibility

You must be 18 years or older to use this Site or place an order.

 

Product Information

We aim to ensure all product descriptions, prices, and images are accurate, but errors may occur. We reserve the right to correct them at any time.

 

Orders & Payments

  • Prices are listed in GBP or your selected currency

  • We accept secure PayPal payments

  • Order confirmation does not guarantee availability—we reserve the right to cancel or limit any order

Shipping & Delivery

We aim to dispatch orders quickly. Delivery estimates are provided at checkout but not guaranteed.

 

Returns & Refunds

Please see our Returns & Exchanges Policy for full details.

 

Intellectual Property

All content on this Site—including images, text, logos, and designs—is owned by Soliruna and protected under intellectual property law. Reuse without permission is prohibited.

 

Limitation of Liability

We are not liable for any indirect or consequential damages arising from use of the Site or our products, to the fullest extent permitted by law.

 

Indemnity

By using this Site, you agree to indemnify and hold Soliruna harmless from any claims arising from your misuse of the Site or violation of these terms.

 

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of UK courts.

 

Contact Us

For any questions, email us at contact@soliruna.com

Thank you for visiting Soliruna. We’re committed to protecting your privacy and ensuring a transparent, respectful shopping experience.